UGen: Privacy Policy - Dreamsmith LLC

Introduction

Welcome to UGen ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

1. Information We Collect

We collect information that you provide directly to us:

Account Information: When you create an account, we collect your name, email address, and authentication details.
User Content: Photos you upload, images and videos you create, prompts you enter, and gallery content you save.
Payment Information: Subscription and purchase data processed through the Apple App Store or your device's platform store. We do not directly store your payment card details.
Device Information: Device type, operating system version, unique device identifiers, push notification tokens, and mobile network information.
Usage Data: How you interact with our app, features used, time spent, and performance data.
Diagnostics: Crash reports and performance diagnostics to help us improve the app.
Log Data: IP address, browser type, access times, and pages viewed.

2. How We Use Your Information

We use the collected information for:

Providing and maintaining our services
Processing your transactions and managing subscriptions
Generating AI-powered images based on your prompts
Improving and personalizing your experience
Communicating with you about updates, offers, and support
Analyzing usage patterns and app performance
Detecting and preventing fraud or abuse
Complying with legal obligations

3. Third-Party Services

We use the following third-party services that may collect your information:

Firebase (Google): Authentication, database, storage, and analytics
RevenueCat: Subscription management and analytics
OpenAI/AI Services: Image and video generation processing (prompts are sent to AI providers)
Apple/Google: Sign-in authentication and payment processing

Each service has its own Privacy Policy governing their use of your data.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data:

With service providers who assist in operating our app
When required by law or legal process
To protect our rights, property, or safety
With your consent or at your direction
In connection with a business transfer or merger

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some data may be retained for legal compliance or legitimate business purposes.

6. Your Rights

Depending on your location, you may have rights to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to or restrict processing
Data portability
Withdraw consent

Contact us at hello@dreamsmith.xyz to exercise these rights.

7. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

8. Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your jurisdiction where data protection laws may differ. By using our services, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy in the app and updating the "Last Updated" date. Continued use constitutes acceptance of changes.

11. Contact Us

For questions about this Privacy Policy or our data practices:

Email: hello@dreamsmith.xyz

12. California Privacy Rights

California residents have additional rights under CCPA including the right to know what personal information is collected, to delete personal information, and to opt-out of sales (we do not sell data).

13. GDPR Rights (EU Users)

If you are in the European Economic Area, you have rights under GDPR including access, rectification, erasure, data portability, and the right to lodge a complaint with a supervisory authority.